TravelMaster price increases – from Tuesday 1 March 2022
Who is TravelMaster?
TravelMaster is a commercial organisation, owned and operated by the region’s transport companies. The region’s transport companies work together through TravelMaster to deliver integrated, multi-operator travel tickets. TravelMaster is independent of any single operator and is not part of any public sector body. More information about TravelMaster’s governance: https://www.sytravelmaster.com/about.
What are the changes?
From Tuesday 1 March, TravelMaster is applying an approximate 5% price rise to their range of products as follows:
New On-Vehicle Prices
The price of 1-Day and 7-Day tickets purchased on board will increase. 7-Day products purchased on board will continue to have a higher price than those bought off-vehicle.
| Product | 1-Day Price | 7-Day Price |
| CityBus | £4.90 | £18.10 |
| CityWide | £5.40 | £20.00 |
| BConnect | £5.30 | £19.60 |
| DConnect | £5.30 | n/a |
| RConnect | £5.30 | £19.60 |
| SYConnect | £7.40 | £27.40 |
| SYConnect+ | £9.20 | n/a |
| GetAbout | £2.70 | £10.00 |
| GetAbout+ | £4.20 | £14.70 |
New Off-Vehicle Prices
The price of products purchased off-vehicle will also increase. 7-Day products purchased off-vehicle e.g. at ticket vending machines, online through sytravelmaster.com or via Payzone, will still cost less than buying them on board.
| Product | 1-Day Price | Flexi-5 | 7-Day Price | 28-Day Price | Annual Price |
| CityBus | £4.90 | £19.60 | £17.10 | £64.10 | £737.20 |
| CityWide | £5.40 | £21.60 | £18.40 | £69.00 | £793.50 |
| BConnect | £5.30 | £21.20 | £18.20 | £68.30 | £785.50 |
| DConnect | £5.30 | £21.20 | £18.20 | £68.30 | £785.50 |
| RConnect | £5.30 | £21.20 | £18.20 | £68.30 | £785.50 |
| SYConnect | £7.40 | £29.60 | £24.70 | £92.60 | £1064.90 |
| SYConnect+ | £9.20 | n/a | £32.10 | £120.40 | £1384.60 |
| GetAbout | £2.70 | n/a | £9.00 | £35.50 | n/a |
| GetAbout+ | £4.20 | n/a | £14.70 | £58.80 | n/a |
18-22 Discount Fares
TravelMaster’s 18-22 Discount Card will continue to provide all young people with a 15% discount on the new off-vehicle prices regardless of educational or residency criteria.
| Product | 1-Day Price | Flexi-5 | 7-Day Price | 28-Day Price |
| CityBus | £4.10 | £16.60 | £14.50 | £54.40 |
| CityWide | £4.50 | £18.30 | £15.60 | £58.60 |
| BConnect | £4.50 | £18.00 | £15.40 | £58.00 |
| DConnect | £4.50 | £18.00 | £15.40 | £58.00 |
| RConnect | £4.50 | £18.00 | £15.40 | £58.00 |
| SYConnect | £6.20 | £25.10 | £20.90 | £78.70 |
| SYConnect+ | £7.80 | n/a | £27.20 | £102.30 |
How are these changes being communicated to customers?
The new prices will be introduced from Tuesday 1 March 2022. TravelMaster will be ensuring customers are informed of the price changes and available methods of purchase. A news article will be published on sytravelmaster.com, posters and pricing leaflets distributed for on-board display alongside notices at Ticket Vending Machines.
TravelMaster will also be publishing posts online via Facebook and Twitter to advise customers of the change in pricing.
Kind regards
Rachel
Rachel Cowling
Communications Officer – External Relations
